We have published our latest round up of feedback from local people features experiences of a range of services. We received 63 calls between October 2018 to March 2019 (Quarter three and four of 2018/19).
Of the 63 calls:
The positive feedback about GP practices focused on helpful staff attitudes and behaviour, but several stories also highlighted unsupportive approaches from local surgery staff and frustrations with the booking system.
Hospital experiences were also mixed, with some accounts of good quality care contrasting with frustrations with booking processes, signage, waiting times and lack of disability awareness amongst some staff.
A range of frustrations were also shared with us about local mental health services although one person reported excellent support from the Living Well Hub.
Similar concerns about a lack of support for people with dementia and someone in need of help to declutter their house were also shared with us.
Tell us your story
Got an experience about health and care services to share with us? Please get in touch by giving us a call on 020 7272 8522 or use our feedback form.
Published 4 May 2019.