Right for Everyone Programme: GP practice visits

Between autumn 2015 and summer 2017, we are carrying out Enter and View visits by people with learning disabilities, their support workers and family carers, to a range of community health services.

The project began with pilot visits to six healthy living pharmacies in spring 2015 and four GP practices in autumn 2015.

The Right for Everyone programme is a partnership initiative with the Lambeth Learning Disability Assembly and Lambeth Mencap, supported by Lambeth Clinical Commissioning Group. The project will involve visits to healthy living pharmacies, GP practices, dentists, opticians and foot clinics, alongside Assembly events and training for practitioners to share learning from the visits.

Why hospital discharge?

This project is part of our ongoing work with learning disabled people in Lambeth and contributes to one of our piority areas of looking at access to community based services and their impact. The project aims to address the particular inequalities experienced by people with learning disabilities. But we hope the programme will help drive improvements to make services 'right for everyone'.

The visits assess

  • how accessible the service is
  • the quality of information and advice provided for dealing with long-term conditions
  • how kind the service is.

Our team of authorised visitors for this programme are listed on the Enter and View page.

Project reports

Read our report on pilot visits to six healthy living pharmacies in spring 2015. Easy read version available.

Pharmacy Visits Pilot Report easy read – June 2015

Between January and March 2015 we visited 6 Healthy Living Pharmacies in Lambeth. We arranged with the pharmacies when to visit them. We agreed not to tell people which pharmacies we visited. There were 2 pharmacies from each of the 3 health areas in Lambeth (North, middle and South).

Pharmacy Visits Pilot Report – June 2015

This visit programme contributes to one of Healthwatch Lambeth’s priority areas; access to community based services and their impact. We chose to focus on community pharmacies because most people use these services. We were interested in how well these services meet the needs of people with learning disabilities as there is wide-ranging evidence of inequalities experienced by this user group in healthcare settings. Our visits aimed to assess: • how accessible the general healthcare and wellbeing advice is in Healthy Living Pharmacies for people with learning disabilities • the quality of information and advice provided for dealing with long-term conditions • how kind the service is. By drawing on the insights from the visits, we hope that good practice can be supported and extended across all Healthy Living Pharmacies in Lambeth, and that the learning disabled community can develop greater confidence to use pharmacy services more effectively, in place of unnecessary visits to GPs and hospitals services1.
Accessibility
Accessibility