Safeguarding – living risk free from abuse and neglect


What is abuse?

Abuse is when someone seeks to hurt another person or treat them badly. Neglect is when someone who is meant to look after another person does not look after them properly.

If you think this is happening to you or someone you know you should always contact the Police by dialling

Abuse can take many forms: 

  • Physical
  • Sexual
  • Psychological/emotional
  • Financial
  • Neglect
  • Self-neglect
  • Discriminatory
  • Organisational
  • Domestic abuse
  • Modern slavery

Hate crime is a type of discriminatory abuse. Report it here using Lambeth Council’s online report-a-hate-crime-form

Who is at risk?

A safeguarding concern can arise when a person has:

  • has care and support needs
  • as a result of those needs, is unable to protect themselves from abuse or neglect.

 This could be an:

  • older or vulnerable person
  • someone with a disability
  • someone with a mental health condition 

What should I do?

In an emergency always contact the police by calling 999. Alternatively call 101 if it is not an emergency.

  • Lambeth Council has a duty to investigate adult abuse, neglect and harm through social services and the Police. Click here for their online safeguarding and adult abuse guide.

To report a concern:

Tel: 020 7926 5555 (9am to 5pm Monday to Friday) 

Tel: 020 7926 1000 (outside of office hours including public holidays)

You can also complete an online reporting form


If you would prefer to speak to an organisation other than Lambeth Council’s social care department contact:

Action on Elder Abuse



  • Supports adults and children with learning disabilities who have experienced abuse or trauma

Tel: 0808 808 0700

If you need help to report a safeguarding concern contact

Disability Advice Service Lambeth (DASL)

Independent Living and Carers’ Partnership

Tel: 020 7346 6800 (Mon-Fri, 9am-5pm) 
Enquiry line is managed by Age UK Lambeth,

Safeguarding Children

Safeguarding Children

All children and young people have the right to live in safety, without emotional cruelty, neglect, violence, or sexual abuse.

In an emergency always contact the police by calling 999.

Non emergency contact Lambeth Council’s First Response Team on: 
020 7926 3344
020 7926 1000 (outside of office hours after 5pm)


Further information available on Lambeth Safeguarding Children Board's website.