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We did an Enter and view at Hillyard House, an extra care housing facility for 41 tenants providing care and support to a mixed clientele including older people, learning disabled adult and younger disabled people, and residents living with dementia. -
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In this presentation to the Lambeth Council Health & Wellbeing Board, we highlighted why social relations are important, in relation to our priority areas including Poor Mental Health, Community based care and Cuts to welfare and care budgets. -
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We carried out Enter and View visits at Helmi House, a Sanctuary Home Care for 46 tenants, currently providing care and support to 26 people of mixed ages including wheelchair users and two residents living with dementia. -
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We did an Enter and View visits at Lingham Court, an extra care housing facility for 30 tenants, providing care and support to older people including wheelchair users and five residents living with dementia.
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We undertook a review of dementia services in the Clapham Park area of Lambeth during the second half of 2014, in order to gain an insight into the experiences of local residents with dementia and their carers (both paid and unpaid) -
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We visited Dulwich Care Centre, a nursing home for 93 residents, providing nursing or personal care to older people, including people with physical disabilities and people living with dementia.
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Healthwatch Lambeth Trustees held a seminar on transforming primary care services (dental, GPs and community pharmacists) on June 10, 2015. The seminar took place from 6pm – 8pm at the Norwood Health and Leisure Centre. -
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Over 2015, we carried out Enter & View visits to all 5 of Lambeth’s extra care schemes and held interviews with the on-site service providers to understand whether services are enabling people to have a good quality of life and improving independece. -
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This visit programme contributes to one of Healthwatch Lambeth’s priority areas; access to community based services and their impact. We chose to focus on community pharmacies because most people use these services. -
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Healthwatch Lambeth, Lewisham and Southwark contributed to the Care Quality Commission (CQC) inspector information pack prior to their inspection of South London and Maudsley (SLaM) NHS Trust in September 2015. -
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Lambeth DataNet (LDN) was created in 2006 by Lambeth GPs with an interest in tackling health inequalities, by using anonymous information from GP patient records. This activity looked at promoting transparency in how the patient data in being used. -
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We explored current understanding among residents of Vassal ward of how they would seek advice, information or support for a mental health concern. -
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We aimed to gather older people’s views of being in hospital and to talk to patients about their perceptions of the discharge process. -
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Our Extra Care Review used Enter and View to visit five of the borough's extra care housing schemes to find out whether residents have a good quality of life. -
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We were interested in understanding how ‘youth friendly’ the services at King’s College Hospital were from the perspective of young people and their families. -
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We explored GP waiting rooms from a mental health perspective, rRecognising that the waiting room atmosphere and the information displayed affect all patients, not only those with mental health concerns. -
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We were interested to listen to the experiences of adults either living in Lambeth or registered with a Lambeth GP who had spoken to their GP about mental health concerns in the last twelve months. -
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in 2016, we looked at websites of GP surgeries in Lambeth to find out what information and signposting was available for patients online. -
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Our work in Vassall Ward in 2015 revealed that most people would choose to visit their GP first if they needed help for a mental health concern. That's why we decided to look at people's experience of tlaking to their GP about mental health. -
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We carried out an Enter and View to take a closer look at community-based mental health services. The project was based on a recognition of the large numbers of people who rely on primary care and community services as an important means of support. -
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Our survey of care home managers and sheltered scheme managers reveals that some residents are not receiving a level of social care that meets their needs.
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Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
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The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
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We evaluated the adaptation of an existing hospital-based initiative designed by the Guy's and St Thomas' Trust, to help carers of elderly family members with dementia prepare for their return home after a stay in hospital.