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Our Extra Care Review used Enter and View to visit five of the borough's extra care housing schemes to find out whether residents have a good quality of life. -
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We were interested in understanding how ‘youth friendly’ the services at King’s College Hospital were from the perspective of young people and their families. -
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We explored GP waiting rooms from a mental health perspective, rRecognising that the waiting room atmosphere and the information displayed affect all patients, not only those with mental health concerns. -
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We were interested to listen to the experiences of adults either living in Lambeth or registered with a Lambeth GP who had spoken to their GP about mental health concerns in the last twelve months. -
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in 2016, we looked at websites of GP surgeries in Lambeth to find out what information and signposting was available for patients online. -
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Our work in Vassall Ward in 2015 revealed that most people would choose to visit their GP first if they needed help for a mental health concern. That's why we decided to look at people's experience of tlaking to their GP about mental health. -
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We carried out an Enter and View to take a closer look at community-based mental health services. The project was based on a recognition of the large numbers of people who rely on primary care and community services as an important means of support. -
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Our survey of care home managers and sheltered scheme managers reveals that some residents are not receiving a level of social care that meets their needs.
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A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
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The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
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We evaluated the adaptation of an existing hospital-based initiative designed by the Guy's and St Thomas' Trust, to help carers of elderly family members with dementia prepare for their return home after a stay in hospital. -
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A pilot project aimed to test out an approach for building a picture of older people’s experiences of health and social care services following a stay in hospital. -
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In 2018 we visited our local hospital, King’s College Hospital with members of the LLDA to assess it for disability friendly signage. Members worked together to come up with recommendations on how the signage could better meet their needs. -
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The Right for Everyone project was a partnership initiative to investigate how well community health services work for people with learning disabilities. We looked at dental services, GP practices, pharmacy, foot clinics and opticians. -
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These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately. -
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We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs. -
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We use cookies on our website to make your experience as easy and simple as possible. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
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Find out about our role, our plans and our people.
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Hospital discharge has been identified as a national problem. The Going Home project follows a patient's journey from hospital to home to see how well services work together to ensure a good recovery. -
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GP online services allow you to access a range of services via your computer or mobile. Here's how you can use it and how to sign up. -
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Local hospitals have joined together with care homes in Lambeth to introduce the ‘red bag’ scheme. The red bag helps to provide a prompt, safe and efficient transfer of clinical care, when a resident moves between a care home and clinical settings. -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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If you feel lost and don’t know where to turn, Healthwatch is here for you. In times of worry or stress, we provide confidential support and free information to help you understand your options and get the help you need. Whether it's finding an NHS dentist, how to make a complaint or finding a good care home for a loved one – you can count on us.
Find out how we can help you access the support you need to live well. -
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In February 2018, three teams visited Kings College Hospital to assess effectiveness and accessibility of signage for people with learning disabilities within the grounds and hospital. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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