Thank you to everyone who came along and shared their experiences at our “What do you need to stay emotionally well? workshops.
The workshops were part of our work to ensure that the care needs of local people are heard, understood and met. Members of the Lambeth Mental Health Alliance came along to explain their plans for improving support to people in emotional distress or with mental health needs.
The workshops allowed us to begin the conversation with residents about their own experiences and what support they would need to stay well. Residents commented on the Alliance contract plans, which will hopefully ensure that ‘everyone gets the right help, at the right time, in the right way. The plans have three big outcomes:
People’s feedback on the plans were overall positive – they thought it would make it easier to get support when needed and were supportive of the focus on services in local, community settings, with more help coming to the places people use, rather than people having to go to services.
People told us that they, their families and people they relied on for support in the community, often needed more help, earlier, to avoid crises and that there needed to be more alternatives to going to A&E and acute hospital in patient care.
People also fed back that there needs to be much higher levels of awareness of local services and how to access them. People suggested that information could be shared in their churches, where they work and where they socialise, allowing more opportunities for them to reach people earlier.
A key concern was how, going forward, the community will know if the benefits described in the Alliance plan are really being experienced by local people. We will be holding follow up events, continuing to undertake work to explore these issues and feeding back on the positive or negative changes that have been experienced by local people.
We always keen to hear your views and experiences on health and care services. Please share them here.