an ear listening
Quarterly report - Summer 2018: What we’ve heard recently about local services
Every three months, we’ll bring you a round-up of the latest feedback we have received from Lambeth residents.  Here’s a summary of what we’ve heard from 48 people between April and September 2018.
11 October 2018
Report
a photo of the project smith team
Early Experiences on Project Smith
We carried out an evalution of the first two years of Project Smith, where local people worked together with NHS Lambeth CCG and Lambeth Council, recognising that the community and people are the assets and key to good health and wellbeing.
1 October 2018
Report
Kings college hospital sign
Finding our way around King's College Hospital
In February 2018, three teams visited Kings College Hospital to assess effectiveness and accessibility of signage for people with learning disabilities within the grounds and hospital.
14 May 2018
Report
two people walking together
The Going Home Project
Hospital discharge has been identified as a national problem. The Going Home project follows a patient's journey from hospital to home to see how well services work together to ensure a good recovery.
5 April 2018
Report
two people in a waiting room
Enter & View: Right for Everyone
The Right for Everyone project was a partnership initiative to investigate how well community health services work for people with learning disabilities. We looked at dental services, GP practices, pharmacy, foot clinics and opticians.
3 March 2018
Report
symbols of toilet, cafe, information point and other details
Assessing King's College Hosptial signage
In 2018 we visited our local hospital, King’s College Hospital with members of the LLDA to assess it for disability friendly signage. Members worked together to come up with recommendations on how the signage could better meet their needs.
7 February 2018
Report
two people walking arm in arm
‘Going Home’ Pilot Project Learning and Next Steps
A pilot project aimed to test out an approach for building a picture of older people’s experiences of health and social care services following a stay in hospital.
10 January 2018
Report
two old people caring for each other
Evaluation of the Caring with Carers Course adapted for community setting
We evaluated the adaptation of an existing hospital-based initiative designed by the Guy's and St Thomas' Trust, to help carers of elderly family members with dementia prepare for their return home after a stay in hospital.
10 October 2017
Report
two people talking and filling out a survey
Care Assessment Survey: with Sheltered Scheme and Care Home Managers
Our survey of care home managers and sheltered scheme managers reveals that some residents are not receiving a level of social care that meets their needs.
20 March 2017
Report
two people talking
Enter & View: Mental Health Community Services
We carried out an Enter and View to take a closer look at community-based mental health services. The project was based on a recognition of the large numbers of people who rely on primary care and community services as an important means of support.
15 March 2017
Report
Photo of a GP Healthwatch Lambeth
Seeking mental health support from a GP: Summary report
Our work in Vassall Ward in 2015 revealed that most people would choose to visit their GP first if they needed help for a mental health concern. That's why we decided to look at people's experience of tlaking to their GP about mental health.
13 March 2017
Report
Healthwatch Lambeth thomas-lefebvre
GP Experiences: Mental health information on Lambeth GP websites
in 2016, we looked at websites of GP surgeries in Lambeth to find out what information and signposting was available for patients online.
20 February 2017
Report