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Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Report -
A pilot project aimed to test out an approach for building a picture of older people’s experiences of health and social care services following a stay in hospital. -
Report -
We evaluated the adaptation of an existing hospital-based initiative designed by the Guy's and St Thomas' Trust, to help carers of elderly family members with dementia prepare for their return home after a stay in hospital. -
Report -
The visit was aimed at understanding how ‘children and youth-friendly’ the services at Evelina London from the views of patients, relatives, and staff. -
Report -
This Enter and View project aimed to understand how ‘youth-friendly’ the services at King’s College Hospital from the perspective of young people interviewers, patients and their families, and staff. -
Report -
We were interested in understanding how ‘youth friendly’ the services at King’s College Hospital were from the perspective of young people and their families. -
Report -
Every three months, we’ll bring you a round-up of the latest feedback we have received from Lambeth residents. Here’s a summary of what we’ve heard from 48 people between April and September 2018. -
Report -
We have published our latest round up of feedback from local people features experiences of a range of services. We received 63 calls between October 2018 to March 2019 (Quarter three and four of 2018/19). -
News -
Our Volunteer Louise shares her experience of volunteering with us, the things she has learned, and how it was an eye opener to help her think about future career options.
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News -
The trust was rated ‘requires improvement’ for being safe, effective, responsive and well-led. It was rated ‘good’ for being caring, following the inspection in January and February 2019. Their previous overall rating was also ‘requires improvement'. -
Report -
We aimed to gather older people’s views of being in hospital and to talk to patients about their perceptions of the discharge process. -
Report -
In 2018 we worked with the Health Innovation Network to ensure that peoples’ voices were heard in the evaluation of their red bag project. -
Report -
Hospital discharge has been identified as a national problem. The Going Home project follows a patient's journey from hospital to home to see how well services work together to ensure a good recovery. -
Report -
In 2018 we visited our local hospital, King’s College Hospital with members of the LLDA to assess it for disability friendly signage. Members worked together to come up with recommendations on how the signage could better meet their needs. -
Report -
In February 2018, three teams visited Kings College Hospital to assess effectiveness and accessibility of signage for people with learning disabilities within the grounds and hospital. -
Advice and Information -
Local hospitals have joined together with care homes in Lambeth to introduce the ‘red bag’ scheme. The red bag helps to provide a prompt, safe and efficient transfer of clinical care, when a resident moves between a care home and clinical settings. -
News -
Have you had problems with booking appointments or written correspondence with the NHS? Do you have views on how this should be improved? We want to hear how people's care experience has been affected by poor NHS administration.
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News -
We want to hear from Lambeth people about their hospital experience. Do you stay local at Guy’s & St Thomas’ or King’s College Hospital? Or do you travel outside the borough to visit St George’s or Croydon University Hospital? Talk to us!
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Advice and Information -
If you need to go into hospital for a short-term stay but have no one to look after your dog or cat, you may be eligible for help under Mayhew’s Pet Refuge programme. -
News -
St George's NHS Trust is holding a series of events for you to tell them what you think about St George’s and the services we provide. Everyone is welcome, and the service is keen to hear from anyone who has an interest in the services. -
News -
What are the most important research questions that occupational therapists, people who access occupational therapy services and their carers want answered? -
News -
The current recommendation for any information on the Coronavirus is to stay updated via Public Health England’s COVID public information page, and follow advice such as regularly washing hands with soap and water for 20 seconds, -
News -
NHS London wants to hear from children and young people who have experiences with using cancer services in London and South East England, as well as their families and carers; following the most recent review of the services in January 2020. -
Report -
We spoke to women who gave birth at King's during lockdown to explore in more depth how mothers have been affected by the pandemic focusing on their experiences of maternity care services during pregnancy, birth, and the early postnatal period. -
News -
Could you be a governor at Guy’s and St Thomas’? Nominations are open for the 2021 elections. A virtual awareness session is being held for prospective governors at 11am on 19 March. -
News -
In May 2021, 1,501 people told the Joint Programme for Patient, Carer and Public Involvement in COVID Recovery how they felt about using NHS services during the pandemic, now, and in the future. -
Report -
Our Annual Report for 2021/22 is out now! See how your feedback on health and social care services in Lambeth helped us influence local providers and make services better. -
News -
National director was responding to latest NHS performance stats -
News -
Healthwatch evidence on declining patient confidence and poor access to urgent and emergency care services cited in House of Lords report -
News -
Read more about Delivery Plan for Recovering and Emergency Care Services here -
News -
Service becomes first UK NHS to provide new implant -
Advice and Information -
With ongoing strike action, we detail the latest messaging from the NHS to patients -
News -
The government has released details of how Lambeth planned to spend its share of £500m hospital discharge fund -
News -
Kings College Hospital NHS Trust wants help to shape its new food and drink strategy -
News -
Local NHS leaders ask south Londoners to “help us help you” during Easter break and junior doctors’ strike -
News -
Trust wants to talk to the public about their information and support needs when attending hospital tests for a possible cancer diagnosis -
News -
Partnership group sets out how health and care services in Lambeth will work together to improve health and wellbeing outcomes over the next five years -
News -
Health service announces overhaul of staffing numbers -
News -
Services include minor adjustments to home and link ups with other community services -
News -
Guy's and St Thomas's are developing a new strategy and are keen for patients and carers to have their say.
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News -
There’s still time to have your say on the proposed future location of specialist cancer services for children who live in south London and much of south east England. -
Report -
Our newest Healthwatch Lambeth report examines the hospital discharge system and identifies potential improvements throughout the discharge process.