1. ‘Going Home’ Pilot Project Learning and Next Steps

    Report -

    A pilot project aimed to test out an approach for building a picture of older people’s experiences of health and social care services following a stay in hospital.

  2. Evaluation of the Caring with Carers Course adapted for community setting

    Report -

    We evaluated the adaptation of an existing hospital-based initiative designed by the Guy's and St Thomas' Trust, to help carers of elderly family members with dementia prepare for their return home after a stay in hospital.

  3. Enter & View: Evelina London Kidney Transplant Unit

    Report -

    The visit was aimed at understanding how ‘children and youth-friendly’ the services at Evelina London from the views of patients, relatives, and staff.

  4. Enter & View: King's College NHS Foundation Trust - Paediatric Ward

    Report -

    This Enter and View project aimed to understand how ‘youth-friendly’ the services at King’s College Hospital from the perspective of young people interviewers, patients and their families, and staff.

  5. Enter & View: King's College NHS Foundation Trust - Paediatric Ward

    Report -

    We were interested in understanding how ‘youth friendly’ the services at King’s College Hospital were from the perspective of young people and their families.

  6. Quarterly report - Summer 2018: What we’ve heard recently about local services

    Report -

    Every three months, we’ll bring you a round-up of the latest feedback we have received from Lambeth residents.  Here’s a summary of what we’ve heard from 48 people between April and September 2018.

  7. Quarterly report - Oct 2018 to March 2019: What we’ve heard recently about local services

    Report -

    We have published our latest round up of feedback from local people features experiences of a range of services. We received 63 calls between October 2018 to March 2019 (Quarter three and four of 2018/19).

  8. Enter & View: St Thomas' Hospital Anne & Henry wards

    Report -

    We aimed to gather older people’s views of being in hospital and to talk to patients about their perceptions of the discharge process.

  9. Evaluating the Red bag project

    Report -

    In 2018 we worked with the Health Innovation Network to ensure that peoples’ voices were heard in the evaluation of their red bag project.

  10. The Going Home Project

    Report -

    Hospital discharge has been identified as a national problem. The Going Home project follows a patient's journey from hospital to home to see how well services work together to ensure a good recovery.

  11. Assessing King's College Hosptial signage

    Report -

    In 2018 we visited our local hospital, King’s College Hospital with members of the LLDA to assess it for disability friendly signage. Members worked together to come up with recommendations on how the signage could better meet their needs.

  12. Finding our way around King's College Hospital

    Report -

    In February 2018, three teams visited Kings College Hospital to assess effectiveness and accessibility of signage for people with learning disabilities within the grounds and hospital.

  13. Birth during COVID-19: Women’s stories of maternity care through the pandemic

    Report -

    We spoke to women who gave birth at King's during lockdown to explore in more depth how mothers have been affected by the pandemic focusing on their experiences of maternity care services during pregnancy, birth, and the early postnatal period.

  14. Annual Report 2021/2022

    Report -

    Our Annual Report for 2021/22 is out now! See how your feedback on health and social care services in Lambeth helped us influence local providers and make services better.

  15. Hospital Discharge Report

    Report -

    Our newest Healthwatch Lambeth report examines the hospital discharge system and identifies potential improvements throughout the discharge process.