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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Report -
A pilot project aimed to test out an approach for building a picture of older people’s experiences of health and social care services following a stay in hospital. -
Report -
Our survey of care home managers and sheltered scheme managers reveals that some residents are not receiving a level of social care that meets their needs.
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News -
In September and October we’re carrying out Enter and View visits into three care homes that are providing block contract beds for Lambeth Council. This will support Lambeth Council’s improvement plans for the care homes. -
Report -
We planned a series of Enter and View visits to community-based mental health services including supported accommodation, employment and training and clinical treatment services, including Penrose Options. -
Report -
We ran a series of Enter and Views into community services. Connelly House, run by Cyrenians, offers 24-hour supported accommodation for those with complex mental health needs.
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Report -
in October 2016 we invited all extra care residents in Lambeth to a tea and chat event at one of the extra care facilities. We wanted to find out how residents were feeling one year on from our review and what difference the grants may have begun.
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Report -
Over 2015, we carried out Enter & View visits to all 5 of Lambeth’s extra care schemes and held interviews with the on-site service providers to understand whether services are enabling people to have a good quality of life and improving independece. -
Report -
We visited Dulwich Care Centre, a nursing home for 93 residents, providing nursing or personal care to older people, including people with physical disabilities and people living with dementia.
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Report -
We undertook a review of dementia services in the Clapham Park area of Lambeth during the second half of 2014, in order to gain an insight into the experiences of local residents with dementia and their carers (both paid and unpaid) -
Report -
We carried out Enter and View visits at Helmi House, a Sanctuary Home Care for 46 tenants, currently providing care and support to 26 people of mixed ages including wheelchair users and two residents living with dementia. -
Report -
We did an Enter and View visits at Lingham Court, an extra care housing facility for 30 tenants, providing care and support to older people including wheelchair users and five residents living with dementia.
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Report -
We did an Enter and view at Hillyard House, an extra care housing facility for 41 tenants providing care and support to a mixed clientele including older people, learning disabled adult and younger disabled people, and residents living with dementia. -
Report -
A visit to this extra care housing facility was carried out to seek the views of residents (particularly those with dementia) about the services and also how they accessed health and care services from the community. -
Report -
We visited Collingwood Court Nursing Home, unit for people with mental health problems and a palliative care unit. Almost all the residents had dementia or dementia like symptoms.
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Report -
Our Extra Care Review used Enter and View to visit five of the borough's extra care housing schemes to find out whether residents have a good quality of life. -
Advice and Information -
Local hospitals have joined together with care homes in Lambeth to introduce the ‘red bag’ scheme. The red bag helps to provide a prompt, safe and efficient transfer of clinical care, when a resident moves between a care home and clinical settings. -
News -
What are the most important research questions that occupational therapists, people who access occupational therapy services and their carers want answered? -
Report -
In September and October 2019 we carried out enter and view visits at three local care homes run by Excelcare, following a quality and safety review by Lambeth Council which indicated improvement was needed. -
Advice and Information -
We held a webinar on what its been like for local residents in Lambeth care homes, and the people looking after residents during this time. We hear from some care home managers, NHS teams supporting the homes, and the comissioning team. -
Advice and Information -
Has covid-19 made you think about what care and treatment you would or wouldn’t want if you became very unwell? Lambeth residents can get free help to record your future wishes now in an advance care plan. -
News -
Would you be happy to share your experience about raising concerns about care? Healthwatch and the CQC want to hear from people over 55, carers and people with learning disabilities about their experience of healthcare services during COVID-19. -
Advice and Information -
Here we provide guidance on the various complaints pathways if you are dissatisfied with social care services -
Report -
Our report from mental health service The Tree House -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Report -
We evaluated the adaptation of an existing hospital-based initiative designed by the Guy's and St Thomas' Trust, to help carers of elderly family members with dementia prepare for their return home after a stay in hospital. -
Report -
The visit was aimed at understanding how ‘children and youth-friendly’ the services at Evelina London from the views of patients, relatives, and staff. -
Report -
This Enter and View project aimed to understand how ‘youth-friendly’ the services at King’s College Hospital from the perspective of young people interviewers, patients and their families, and staff. -
Report -
We were interested in understanding how ‘youth friendly’ the services at King’s College Hospital were from the perspective of young people and their families. -
Report -
Every three months, we’ll bring you a round-up of the latest feedback we have received from Lambeth residents. Here’s a summary of what we’ve heard from 48 people between April and September 2018. -
Report -
We have published our latest round up of feedback from local people features experiences of a range of services. We received 63 calls between October 2018 to March 2019 (Quarter three and four of 2018/19). -
News -
Our Volunteer Louise shares her experience of volunteering with us, the things she has learned, and how it was an eye opener to help her think about future career options.
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News -
The trust was rated ‘requires improvement’ for being safe, effective, responsive and well-led. It was rated ‘good’ for being caring, following the inspection in January and February 2019. Their previous overall rating was also ‘requires improvement'. -
Report -
We aimed to gather older people’s views of being in hospital and to talk to patients about their perceptions of the discharge process. -
Report -
In 2018 we worked with the Health Innovation Network to ensure that peoples’ voices were heard in the evaluation of their red bag project. -
Report -
Hospital discharge has been identified as a national problem. The Going Home project follows a patient's journey from hospital to home to see how well services work together to ensure a good recovery. -
Report -
In 2018 we visited our local hospital, King’s College Hospital with members of the LLDA to assess it for disability friendly signage. Members worked together to come up with recommendations on how the signage could better meet their needs. -
Report -
In February 2018, three teams visited Kings College Hospital to assess effectiveness and accessibility of signage for people with learning disabilities within the grounds and hospital. -
News -
Have you had problems with booking appointments or written correspondence with the NHS? Do you have views on how this should be improved? We want to hear how people's care experience has been affected by poor NHS administration.
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News -
We want to hear from Lambeth people about their hospital experience. Do you stay local at Guy’s & St Thomas’ or King’s College Hospital? Or do you travel outside the borough to visit St George’s or Croydon University Hospital? Talk to us!
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Advice and Information -
If you need to go into hospital for a short-term stay but have no one to look after your dog or cat, you may be eligible for help under Mayhew’s Pet Refuge programme. -
News -
St George's NHS Trust is holding a series of events for you to tell them what you think about St George’s and the services we provide. Everyone is welcome, and the service is keen to hear from anyone who has an interest in the services. -
News -
The current recommendation for any information on the Coronavirus is to stay updated via Public Health England’s COVID public information page, and follow advice such as regularly washing hands with soap and water for 20 seconds, -
News -
NHS London wants to hear from children and young people who have experiences with using cancer services in London and South East England, as well as their families and carers; following the most recent review of the services in January 2020. -
Report -
We spoke to women who gave birth at King's during lockdown to explore in more depth how mothers have been affected by the pandemic focusing on their experiences of maternity care services during pregnancy, birth, and the early postnatal period. -
News -
Could you be a governor at Guy’s and St Thomas’? Nominations are open for the 2021 elections. A virtual awareness session is being held for prospective governors at 11am on 19 March.