NHS Long term plan Consultation for Lambeth

The NHS Long Term Plan shows how the NHS will spend additional funding in the next ten years. This research aimed to gather views and experiences of Lambeth residents to support local implementation of the NHS Long Term Plan.
lady speaking to a group

The engagement undertaken was part of a wider engagement coordinated by Healthwatch England.

The findings will be shared with Our Healthier South East London (OHSEL), south east London’s Integrated Care System to help shape the local plan and support OHSEL’s own engagement.

What is the NHS Long Term Plan?

The NHS has been asked by the government to write the NHS Long Term Plan. The plan shows how the NHS will spend additional funding in the next ten years. 
The plan is based on the views of NHS staff and the public on what the NHS needs. It covers the following key areas: 

  • Helping more people to stay well and tackling health inequalities.
  • Improving how the NHS works so that people can get help more easily and closer to home.
  • More money invested in technology.
  • Making care better.

The NHS wants to get better at looking after people with cancer, lung and heart diseases, mental illness, dementia, learning disabilities, and autism. 

What is Our Healthier South East London?

Our Healthier South East London is the regional coordinator of the national NHS Long Term Plan. If implemented, the present six Clinical Commissioning Groups (CCGs) of Lambeth, Southwark, Lewisham, Bexley, Greenwich and Bromley will be dissolved and a new six borough South East London CCG will be formed from April 2020. An ‘integrated care system’ across health and social care services will also be developed.

The NHS Long Term Plan is the NHS response to changing health care needs, population growth and constrained health and social care budgets. The aim is to enable decisions that need a regional approach and to promote more integrated, out-of-hospital and preventive care. The argument is that this will set up health and social care services for the long term future.

Summary of findings

  • General: Respondents wanted health to be approached in a holistic manner that includes preventative and early intervention measures, easy access to information and services, and enabling patients and family to live a healthy life. 
  • Specific conditions: The survey responses from people with certain long-term conditions showed that their experience of support and care has been generally negative. 

We found that people with certain conditions have less satisfactory experience of health services. The outputs from the four focus group discussions also showed that whilst people understand the value of health, their experience of care and support considerably vary. 
The same issues come up over and over again, including:

  • difficulty in accessing information about services and access to servicesl
  • ack of awareness of health professionals about certain disabilities
  • very long waiting time.
  • People with more than one condition also find that accessing support is difficult.


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