News and reports

As a provider of community based mental health support services, we chose to conduct an Enter and View visits at Living Well Network (LWN) Hub. A ‘front door’ to comprehensive community mental health and wellbeing support.

We carried out a follow up investigation in summer/autumn 2015 to gather views on services for people living with dementia independently in their own homes.

We were keen to learn from people who have mental health needs how they find information and advice about where they can seek help and support, and what their experiences of receiving this support has been.

We visited Mosaic Clubhouse to hear from people about listen to how mental health service users perceive the quality of the support they receive at Mosaic Clubhouse and, if and how it enables them to manage and maintain their wellbeing.

We aimed to gather older people’s views of being in hospital and to talk to patients about their perceptions of the discharge process.

We explored current understanding among residents of Vassal ward of how they would seek advice, information or support for a mental health concern.

Lambeth DataNet (LDN) was created in 2006 by Lambeth GPs with an interest in tackling health inequalities, by using anonymous information from GP patient records. This activity looked at promoting transparency in how the patient data in being used.

Healthwatch Lambeth, Lewisham and Southwark contributed to the Care Quality Commission (CQC) inspector information pack prior to their inspection of South London and Maudsley (SLaM) NHS Trust in September 2015.

This visit programme contributes to one of Healthwatch Lambeth’s priority areas; access to community based services and their impact. We chose to focus on community pharmacies because most people use these services.

Over 2015, we carried out Enter & View visits to all 5 of Lambeth’s extra care schemes and held interviews with the on-site service providers to understand whether services are enabling people to have a good quality of life and improving independece.

Healthwatch Lambeth Trustees held a seminar on transforming primary care services (dental, GPs and community pharmacists) on June 10, 2015. The seminar took place from 6pm – 8pm at the Norwood Health and Leisure Centre.

We visited Dulwich Care Centre, a nursing home for 93 residents, providing nursing or personal care to older people, including people with physical disabilities and people living with dementia.