News and reports

A pilot project aimed to test out an approach for building a picture of older people’s experiences of health and social care services following a stay in hospital.

We evaluated the adaptation of an existing hospital-based initiative designed by the Guy's and St Thomas' Trust, to help carers of elderly family members with dementia prepare for their return home after a stay in hospital.

The number of people being cared for in their own homes is increasing but what should you expect from home care services?

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

Our survey of care home managers and sheltered scheme managers reveals that some residents are not receiving a level of social care that meets their needs.

We carried out an Enter and View to take a closer look at community-based mental health services. The project was based on a recognition of the large numbers of people who rely on primary care and community services as an important means of support.

Our work in Vassall Ward in 2015 revealed that most people would choose to visit their GP first if they needed help for a mental health concern. That's why we decided to look at people's experience of tlaking to their GP about mental health.

in 2016, we looked at websites of GP surgeries in Lambeth to find out what information and signposting was available for patients online.

We were interested to listen to the experiences of adults either living in Lambeth or registered with a Lambeth GP who had spoken to their GP about mental health concerns in the last twelve months.

We explored GP waiting rooms from a mental health perspective, rRecognising that the waiting room atmosphere and the information displayed affect all patients, not only those with mental health concerns.

We were interested in understanding how ‘youth friendly’ the services at King’s College Hospital were from the perspective of young people and their families.

Our Extra Care Review used Enter and View to visit five of the borough's extra care housing schemes to find out whether residents have a good quality of life.