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What you have told us about local health and care services between April – September 2019. -
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We carried out an Enter and View to take a closer look at community-based mental health services. The project was based on a recognition of the large numbers of people who rely on primary care and community services as an important means of support. -
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In 2016 we conducted a series of six Enter and View visits to South London and Maudsley NHS Trust community mental health services. These included supported accommodation services, employment support services and clinical services. -
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We carried out an evalution of the first two years of Project Smith, where local people worked together with NHS Lambeth CCG and Lambeth Council, recognising that the community and people are the assets and key to good health and wellbeing.
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A pilot project aimed to test out an approach for building a picture of older people’s experiences of health and social care services following a stay in hospital. -
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Every three months, we’ll bring you a round-up of the latest feedback we have received from Lambeth residents. Here’s a summary of what we’ve heard from 48 people between April and September 2018. -
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We have published our latest round up of feedback from local people features experiences of a range of services. We received 63 calls between October 2018 to March 2019 (Quarter three and four of 2018/19). -
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In partnership with the Lambeth Council and Lambeth Made we evaluated the Early Help pilot in Streatham. Reframing Early Help Programme aims to improve the Early Help offer to enable families to receive high quality, whole-family support. -
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Our work in Vassall Ward in 2015 revealed that most people would choose to visit their GP first if they needed help for a mental health concern. That's why we decided to look at people's experience of tlaking to their GP about mental health. -
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in 2016, we looked at websites of GP surgeries in Lambeth to find out what information and signposting was available for patients online. -
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We were interested to listen to the experiences of adults either living in Lambeth or registered with a Lambeth GP who had spoken to their GP about mental health concerns in the last twelve months. -
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We explored GP waiting rooms from a mental health perspective, rRecognising that the waiting room atmosphere and the information displayed affect all patients, not only those with mental health concerns. -
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We planned a series of Enter and View visits to community-based mental health services including supported accommodation, employment and training and clinical treatment services, including Penrose Options. -
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We ran a series of Enter and Views into community services. Connelly House, run by Cyrenians, offers 24-hour supported accommodation for those with complex mental health needs.
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As a provider of community based mental health support services, we chose to conduct an Enter and View visits at Living Well Network (LWN) Hub. A ‘front door’ to comprehensive community mental health and wellbeing support.
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We were keen to learn from people who have mental health needs how they find information and advice about where they can seek help and support, and what their experiences of receiving this support has been. -
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We visited Mosaic Clubhouse to hear from people about listen to how mental health service users perceive the quality of the support they receive at Mosaic Clubhouse and, if and how it enables them to manage and maintain their wellbeing. -
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We explored current understanding among residents of Vassal ward of how they would seek advice, information or support for a mental health concern. -
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Healthwatch Lambeth, Lewisham and Southwark contributed to the Care Quality Commission (CQC) inspector information pack prior to their inspection of South London and Maudsley (SLaM) NHS Trust in September 2015. -
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In 2015, we worked with Brook – the national sexual health charity to pilot ways of engaging with young people. A core volunteer group was recruited and trained as researchers to seek out health and social care experiences of their peers. -
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We spoke to social care staff about the health assessment process of children who are in the care of Lambeth Council. The aim was to identify how the service could be improved and reduce delays in assessments. -
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Find out in our Annual Report about how we have made a difference for people in Lambeth, our resources and how we have engaged and supported people in 2020-21.
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Our Annual Report for 2021/22 is out now! See how your feedback on health and social care services in Lambeth helped us influence local providers and make services better. -
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Our latest report is out now! We met people with learning difficulties, autism and severe mental illness (and their carers) to discuss access to healthcare checks and Covid-19 vaccines. -
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Our report from mental health service The Tree House -
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This research explored the experience of mothers from Lambeth with mild to moderate mental health problems during the perinatal stage, before and after giving birth, and what support was available to them.