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We visited Mosaic Clubhouse to hear from people about listen to how mental health service users perceive the quality of the support they receive at Mosaic Clubhouse and, if and how it enables them to manage and maintain their wellbeing. -
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We were keen to learn from people who have mental health needs how they find information and advice about where they can seek help and support, and what their experiences of receiving this support has been. -
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We carried out a follow up investigation in summer/autumn 2015 to gather views on services for people living with dementia independently in their own homes.
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As a provider of community based mental health support services, we chose to conduct an Enter and View visits at Living Well Network (LWN) Hub. A ‘front door’ to comprehensive community mental health and wellbeing support.
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We ran a series of Enter and Views into community services. Connelly House, run by Cyrenians, offers 24-hour supported accommodation for those with complex mental health needs.
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In 2015, we worked with Brook – the national sexual health charity to pilot ways of engaging with young people. A core volunteer group was recruited and trained as researchers to seek out health and social care experiences of their peers. -
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In 2016 we conducted a series of six Enter and View visits to South London and Maudsley NHS Trust community mental health services. These included supported accommodation services, employment support services and clinical services. -
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in October 2016 we invited all extra care residents in Lambeth to a tea and chat event at one of the extra care facilities. We wanted to find out how residents were feeling one year on from our review and what difference the grants may have begun.
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Lambeth DataNet (LDN) was created in 2006 by Lambeth GPs with an interest in tackling health inequalities, by using anonymous information from GP patient records. As the steering group proposed to add characteristics from the Equality Act 2015 -
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We planned a series of Enter and View visits to community-based mental health services including supported accommodation, employment and training and clinical treatment services, including Penrose Options. -
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A pilot project aimed to test out an approach for building a picture of older people’s experiences of health and social care services following a stay in hospital. -
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In 2018 we visited our local hospital, King’s College Hospital with members of the LLDA to assess it for disability friendly signage. Members worked together to come up with recommendations on how the signage could better meet their needs. -
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The Right for Everyone project was a partnership initiative to investigate how well community health services work for people with learning disabilities. We looked at dental services, GP practices, pharmacy, foot clinics and opticians. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
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Find out about our role, our plans and our people.
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Hospital discharge has been identified as a national problem. The Going Home project follows a patient's journey from hospital to home to see how well services work together to ensure a good recovery. -
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GP online services allow you to access a range of services via your computer or mobile. Here's how you can use it and how to sign up. -
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Local hospitals have joined together with care homes in Lambeth to introduce the ‘red bag’ scheme. The red bag helps to provide a prompt, safe and efficient transfer of clinical care, when a resident moves between a care home and clinical settings. -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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If you feel lost and don’t know where to turn, Healthwatch is here for you. In times of worry or stress, we provide confidential support and free information to help you understand your options and get the help you need. Whether it's finding an NHS dentist, how to make a complaint or finding a good care home for a loved one – you can count on us.
Find out how we can help you access the support you need to live well. -
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In February 2018, three teams visited Kings College Hospital to assess effectiveness and accessibility of signage for people with learning disabilities within the grounds and hospital. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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