Raising a concern with a social care service – What do you do?
We understand that making a complaint about social care services can feel daunting. Check out our top tips and guidance to help you through the process.
Advice and Information
Martha’s Rule: Accessing rapid reviews for hospital inpatients
Read about Martha’s Rule, a patient safety initiative giving a voice to hospital patients and their loved ones concerned about deterioration.
Neighbourhood Working
Integrated Neighbourhood Teams support people’s health and wellbeing by bringing care closer to home, making services easier to access, and helping people live healthier, more independent lives. Find out more about the plans for Lambeth and South East London and our work in this area.
Jess’s Rule: Getting a “fresh eyes” review after repeated GP visits
Patients across the country are set to benefit from a new life-saving safety campaign raising awareness of Jess’s Rule.
What choices do you have at your GP practice?
Healthwatch England has published new research showing that there are significant gaps between the choices patients want when booking a GP appointment and the ones they are offered. But what choices should you get at your GP practice?
Raising a concern with an NHS service – What do you do?
We understand that making a complaint about NHS services can feel daunting. Check out our top tips and guidance to help you through the process.
How to care for your health and wellbeing this Ramadan
Are you fasting for Ramadan or Lent this month? Check out this advice article from South East London Integrated Care System to help you care for your health and wellbeing.
Getting a second opinion about your care
A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment plan. What are the new rules about second opinions and and how can you request one?
What should I do if my GP removes me from their list?
GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one.
Your local pharmacist – here to help!
As we head into autumn, read this health advice article from Claire Grant, Pharmacy Manager at Day Lewis, Streatham.
Flu and COVID-19 Seasonal Vaccination Programme: Autumn/Winter 2024/25
The NHS seasonal vaccination programme will return this autumn to help protect vulnerable populations against flu and COVID-19. Flu vaccinations begin in September and COVID-19 vaccinations will begin in October.