old man sitting outside
Seven pieces of information that you should expect to receive after being diagnosed with dementia
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.
12 June 2019
two ladies sitting on a bench and chatting
Thinking about end of life care for you and your family
End of life care is support for people who are in the last months or years of their life. Resources on advance care planning, and the guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your decisions.
5 June 2019
Elderly person sitting on a bench with a friend.
Do you need help getting to hospital?
Find out what support is available to help you travel to your hospital appointments.
22 May 2019
lady in GP waiting room
Registering with your GP: understanding your rights
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
1 April 2019
two people sitting and waiting
CliniQ: South London's first transgender sexual health service
King’s College Hospital, CliniQ’s Tuesday service is at the Caldecot Centre, 15-22 Caldecot Road, London, SE5 9RS. It is open every Tuesday from 4:00pm to 7:00pm.
10 March 2019
Female receptionist talking on the phone while patient waits
Where can I go to get help for my health out of hours?
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
24 December 2018
A picture of the red bag
New "Red bag" scheme for hospital transfer
Local hospitals have joined together with care homes in Lambeth to introduce the ‘red bag’ scheme. The red bag helps to provide a prompt, safe and efficient transfer of clinical care, when a resident moves between a care home and clinical settings.
7 May 2018
a person using a laptop
Sign up to GP online services
GP online services allow you to access a range of services via your computer or mobile. Here's how you can use it and how to sign up.
6 May 2018
Black elderly woman ina nursing home being spoken to by a nurse
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
Woman helping an elderly man use a IPad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Dentist looking at a dental x-ray
10 top tips to get the most out of your dental appointment
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
29 November 2016
GP sitting opposite a patient about to take their tempreature
10 top tips to get the most out of your GP appointment
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
25 November 2015