1. Quarterly report April – Sept 2019: What people have told us

    Report -

    What you have told us about local health and care services between April – September 2019.

  2. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  3. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  4. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  5. Enter & View: Mental Health Community Services

    Report -

    We carried out an Enter and View to take a closer look at community-based mental health services. The project was based on a recognition of the large numbers of people who rely on primary care and community services as an important means of support.

  6. Quarterly report - Summer 2018: What we’ve heard recently about local services

    Report -

    Every three months, we’ll bring you a round-up of the latest feedback we have received from Lambeth residents.  Here’s a summary of what we’ve heard from 48 people between April and September 2018.

  7. Quarterly report - Oct 2018 to March 2019: What we’ve heard recently about local services

    Report -

    We have published our latest round up of feedback from local people features experiences of a range of services. We received 63 calls between October 2018 to March 2019 (Quarter three and four of 2018/19).

  8. Enter & View: Right for Everyone

    Report -

    The Right for Everyone project was a partnership initiative to investigate how well community health services work for people with learning disabilities. We looked at dental services, GP practices, pharmacy, foot clinics and opticians.

  9. Seeking mental health support from a GP: Summary report

    Report -

    Our work in Vassall Ward in 2015 revealed that most people would choose to visit their GP first if they needed help for a mental health concern. That's why we decided to look at people's experience of tlaking to their GP about mental health.

  10. GP Experiences: Mental health information on Lambeth GP websites

    Report -

    in 2016, we looked at websites of GP surgeries in Lambeth to find out what information and signposting was available for patients online.

  11. GP Experiences: On talking to the GP about mental health

    Report -

    We were interested to listen to the experiences of adults either living in Lambeth or registered with a Lambeth GP who had spoken to their GP about mental health concerns in the last twelve months.

  12. GP Experiences: How supportive are waiting rooms for people with mental health concerns?

    Report -

    We explored GP waiting rooms from a mental health perspective, rRecognising that the waiting room atmosphere and the information displayed affect all patients, not only those with mental health concerns.

  13. Lambeth Datanet: Individual Patient Registration Profile Community Consultation

    Report -

    Lambeth DataNet (LDN) was created in 2006 by Lambeth GPs with an interest in tackling health inequalities, by using anonymous information from GP patient records. As the steering group proposed to add characteristics from the Equality Act 2015

  14. LambethDataNet Community Engagement

    Report -

    Lambeth DataNet (LDN) was created in 2006 by Lambeth GPs with an interest in tackling health inequalities, by using anonymous information from GP patient records. This activity looked at promoting transparency in how the patient data in being used.

  15. Are you happy with your GP services?

    Report -

    Healthwatch Lambeth Trustees held a seminar on transforming primary care services (dental, GPs and community pharmacists) on June 10, 2015. The seminar took place from 6pm – 8pm at the Norwood Health and Leisure Centre.

  16. GP survey report

    Report -

    We conducted the survey to understand patients’ experiences of using primary care services. The results were fed back into the whole “transforming primary care discussion” on a local and regional level.

  17. GP feedback from women who have experienced violence and/or the criminal justice system

    Report -

    We spoke with women who have experienced violence or sexual violence, or have been in touch with the criminal justice system. They shared their individual journeys with us, telling us about the barriers and challenges faced.

  18. Evening and weekend GP appointments in Lambeth

    Advice and Information -

    Lambeth’s GP Federations are offering extended opening times at four specially selected GP Access Hubs. Evening and weekend GP appointments are available to Lambeth residents (registered with a GP in Lambeth) each evening until 8pm and on weekends.

  19. Sign up to GP online services

    Advice and Information -

    GP online services allow you to access a range of services via your computer or mobile. Here's how you can use it and how to sign up.

  20. Update on Coronavirus - 11 March

    News -

    The current recommendation for any information on the Coronavirus is to stay updated via Public Health England’s COVID public information page, and follow advice such as regularly washing hands with soap and water for 20 seconds,

  21. GPs are still here for you during the Covid-19 pandemic

    News -

    Doctors in Lambeth are asking patients not to put off contacting their GP surgery if they need to consult a doctor or nurse.

  22. AT Medics

    News -

    Healthwatch across south-east London are aware of the sale in Feb 2021 by AT Medics of 8 GP surgeries to Operose Health, owned by US private healthcare company Centene Corporation, and the media interest this has generated.

  23. Have your say on issues affecting GP services in Lambeth!

    News -

    Can you help us prioritise the most important issues affecting GP consultations?
    We’re keen to hear from patients registered at an NHS GP practice

  24. Reducing delays for children and young people in care

    News -

    Our work with Lambeth's social care teams addressed the delays in assessing the health needs of children in care. This has led to a 50% increase in the number of children being assessed on time.

  25. Annual Report 2021/2022

    Report -

    Our Annual Report for 2021/22 is out now! See how your feedback on health and social care services in Lambeth helped us influence local providers and make services better.

  26. Take Part in a study on Doctor/Patient Communication

    News -

    Healthwatch Lambeth has teamed up with University of Cambridge's THIS.Institute on a programme aimed at improving doctor communication during diagnosis

  27. Access to Annual Health Checks and COVID-19 Vaccine Report

    Report -

    Our latest report is out now! We met people with learning difficulties, autism and severe mental illness (and their carers) to discuss access to healthcare checks and Covid-19 vaccines.

  28. Healthwatch Meets... George Verghese

    Blog -

    Meet Dr. George Verghese, a GP and leading voice in healthcare in Lambeth

  29. Crown Dale Medical Practice reopens in Norwood

    News -

    Norwood medical practice reopens following extensive redevelopment

  30. NHS (National Health Service) Workshop for Ukrainians

    News -

    We are running a workshop to empower Ukrainians to access the NHS

  31. Introducing our Primary Care Networks (PCN) Engagement Project 

    News -

    Learn more about our new PCN Engagement Project

  32. Come along to our NHS Digital Workshops

    News -

    We are inviting people along to our NHS Digital workshops to learn how to use the NHS App and get the most from the NHS App.

  33. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  34. Mothers' experience of Perinatal Mental Health services

    Report -

    This research explored the experience of mothers from Lambeth with mild to moderate mental health problems during the perinatal stage, before and after giving birth, and what support was available to them.