-
Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Report -
A pilot project aimed to test out an approach for building a picture of older people’s experiences of health and social care services following a stay in hospital. -
Report -
Our survey of care home managers and sheltered scheme managers reveals that some residents are not receiving a level of social care that meets their needs.
-
News -
In September and October we’re carrying out Enter and View visits into three care homes that are providing block contract beds for Lambeth Council. This will support Lambeth Council’s improvement plans for the care homes. -
Report -
We planned a series of Enter and View visits to community-based mental health services including supported accommodation, employment and training and clinical treatment services, including Penrose Options. -
Report -
We ran a series of Enter and Views into community services. Connelly House, run by Cyrenians, offers 24-hour supported accommodation for those with complex mental health needs.
-
Report -
in October 2016 we invited all extra care residents in Lambeth to a tea and chat event at one of the extra care facilities. We wanted to find out how residents were feeling one year on from our review and what difference the grants may have begun.
-
Report -
Over 2015, we carried out Enter & View visits to all 5 of Lambeth’s extra care schemes and held interviews with the on-site service providers to understand whether services are enabling people to have a good quality of life and improving independece. -
Report -
We visited Dulwich Care Centre, a nursing home for 93 residents, providing nursing or personal care to older people, including people with physical disabilities and people living with dementia.
-
Report -
We undertook a review of dementia services in the Clapham Park area of Lambeth during the second half of 2014, in order to gain an insight into the experiences of local residents with dementia and their carers (both paid and unpaid) -
Report -
We carried out Enter and View visits at Helmi House, a Sanctuary Home Care for 46 tenants, currently providing care and support to 26 people of mixed ages including wheelchair users and two residents living with dementia. -
Report -
We did an Enter and View visits at Lingham Court, an extra care housing facility for 30 tenants, providing care and support to older people including wheelchair users and five residents living with dementia.
-
Report -
We did an Enter and view at Hillyard House, an extra care housing facility for 41 tenants providing care and support to a mixed clientele including older people, learning disabled adult and younger disabled people, and residents living with dementia. -
Report -
A visit to this extra care housing facility was carried out to seek the views of residents (particularly those with dementia) about the services and also how they accessed health and care services from the community. -
Report -
We visited Collingwood Court Nursing Home, unit for people with mental health problems and a palliative care unit. Almost all the residents had dementia or dementia like symptoms.
-
Report -
Our Extra Care Review used Enter and View to visit five of the borough's extra care housing schemes to find out whether residents have a good quality of life. -
Advice and Information -
Local hospitals have joined together with care homes in Lambeth to introduce the ‘red bag’ scheme. The red bag helps to provide a prompt, safe and efficient transfer of clinical care, when a resident moves between a care home and clinical settings. -
News -
What are the most important research questions that occupational therapists, people who access occupational therapy services and their carers want answered? -
Report -
In September and October 2019 we carried out enter and view visits at three local care homes run by Excelcare, following a quality and safety review by Lambeth Council which indicated improvement was needed. -
Advice and Information -
We held a webinar on what its been like for local residents in Lambeth care homes, and the people looking after residents during this time. We hear from some care home managers, NHS teams supporting the homes, and the comissioning team. -
Advice and Information -
Has covid-19 made you think about what care and treatment you would or wouldn’t want if you became very unwell? Lambeth residents can get free help to record your future wishes now in an advance care plan. -
News -
Would you be happy to share your experience about raising concerns about care? Healthwatch and the CQC want to hear from people over 55, carers and people with learning disabilities about their experience of healthcare services during COVID-19. -
Advice and Information -
Here we provide guidance on the various complaints pathways if you are dissatisfied with social care services -
Report -
Our report from mental health service The Tree House -
Report -
What you have told us about local health and care services between April – September 2019. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Report -
We carried out an Enter and View to take a closer look at community-based mental health services. The project was based on a recognition of the large numbers of people who rely on primary care and community services as an important means of support. -
Report -
Every three months, we’ll bring you a round-up of the latest feedback we have received from Lambeth residents. Here’s a summary of what we’ve heard from 48 people between April and September 2018. -
Report -
We have published our latest round up of feedback from local people features experiences of a range of services. We received 63 calls between October 2018 to March 2019 (Quarter three and four of 2018/19). -
Report -
The Right for Everyone project was a partnership initiative to investigate how well community health services work for people with learning disabilities. We looked at dental services, GP practices, pharmacy, foot clinics and opticians. -
Report -
Our work in Vassall Ward in 2015 revealed that most people would choose to visit their GP first if they needed help for a mental health concern. That's why we decided to look at people's experience of tlaking to their GP about mental health. -
Report -
in 2016, we looked at websites of GP surgeries in Lambeth to find out what information and signposting was available for patients online. -
Report -
We were interested to listen to the experiences of adults either living in Lambeth or registered with a Lambeth GP who had spoken to their GP about mental health concerns in the last twelve months. -
Report -
We explored GP waiting rooms from a mental health perspective, rRecognising that the waiting room atmosphere and the information displayed affect all patients, not only those with mental health concerns. -
Report -
Lambeth DataNet (LDN) was created in 2006 by Lambeth GPs with an interest in tackling health inequalities, by using anonymous information from GP patient records. As the steering group proposed to add characteristics from the Equality Act 2015 -
Report -
Lambeth DataNet (LDN) was created in 2006 by Lambeth GPs with an interest in tackling health inequalities, by using anonymous information from GP patient records. This activity looked at promoting transparency in how the patient data in being used. -
Report -
Healthwatch Lambeth Trustees held a seminar on transforming primary care services (dental, GPs and community pharmacists) on June 10, 2015. The seminar took place from 6pm – 8pm at the Norwood Health and Leisure Centre. -
Report -
We conducted the survey to understand patients’ experiences of using primary care services. The results were fed back into the whole “transforming primary care discussion” on a local and regional level. -
Report -
We spoke with women who have experienced violence or sexual violence, or have been in touch with the criminal justice system. They shared their individual journeys with us, telling us about the barriers and challenges faced. -
Advice and Information -
Lambeth’s GP Federations are offering extended opening times at four specially selected GP Access Hubs. Evening and weekend GP appointments are available to Lambeth residents (registered with a GP in Lambeth) each evening until 8pm and on weekends. -
Advice and Information -
GP online services allow you to access a range of services via your computer or mobile. Here's how you can use it and how to sign up. -
News -
The current recommendation for any information on the Coronavirus is to stay updated via Public Health England’s COVID public information page, and follow advice such as regularly washing hands with soap and water for 20 seconds, -
News -
Doctors in Lambeth are asking patients not to put off contacting their GP surgery if they need to consult a doctor or nurse. -
News -
Healthwatch across south-east London are aware of the sale in Feb 2021 by AT Medics of 8 GP surgeries to Operose Health, owned by US private healthcare company Centene Corporation, and the media interest this has generated.